General
Security Basics: Transaction PIN, Account Protection, and Safe Usage
This article explains how to keep your Liqwifi account secure, with a focus on the Transaction PIN.
Transaction PIN
Your Transaction PIN is a 4 digit code used to authorize sensitive actions such as:
1. Withdrawals to bank
2. Transfers to another Liqwifi user
3. Some spend actions (like bills) when a product requires it
How to stay safe
1. Never share your Transaction PIN with anyone.
2. Enter your Transaction PIN carefully before confirming a transaction.
3. Do not attempt multiple retries with the same Transaction PIN if an action fails; wait for the status to update.
Account protection basics
1. Protect your phone and do not share your login credentials.
2. Keep your device secure and avoid using unsecured networks for financial actions.
3. Always verify recipient details, especially for transfers and withdrawals.
Common security mistakes
1. Using the wrong PIN
If you enter the wrong Transaction PIN, the transaction will not be completed.
2. Sending funds to the wrong recipient details
Always verify the address or bank account details before confirming.
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